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Returns & Exchanges

 Products returned must be ordered directly from rchhardware.com


 If your item arrived damaged or you received the wrong item:

  • Contact us and we will provide a shipping label for the exchange.
  • Download and complete this form and include it with your shipment.

     All other returns:

    • Original shipping & handling charges are non-refundable and will be deducted from refunded amount for all returns.
    • All return shipping costs are the responsibility of the buyer.
    • All custom-orders are considered non-cancellable and non-returnable. This includes, but is not limited to, any orders that require custom finishing and/or are assembled or glued to order.
    • Please download and complete the form below and return it with the items carefully packed.

     

    Returns and Exchanges Form

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