Returns & Exchanges
Products returned must be ordered directly from rchhardware.com
If your item arrived damaged or you received the wrong item:
- Contact us and we will provide a shipping label for the exchange.
- Download and complete this form and include it with your shipment.
All other returns:
- Original shipping & handling charges are non-refundable and will be deducted from refunded amount for all returns.
- All return shipping costs are the responsibility of the buyer.
- All custom-orders are considered non-cancellable and non-returnable. This includes, but is not limited to, any orders that require custom finishing and/or are assembled or glued to order.
- Please download and complete the form below and return it with the items carefully packed.